We aim for our tools to be used safely and responsibly, while maximizing your control over how you use them. By using our services, you agree to adhere to our policies. 

We have established universal policies applicable to all our services, as well as specific policies for builders who use our AI Concierge platform to create applications for themselves or others. Violating our policies could result in action against your account, up to suspension or termination.

We believe that learning from real-world use is a critical component of creating and releasing increasingly safe AI systems. We cannot predict all beneficial or abusive uses of our technology, so we proactively monitor for new abuse trends. Our policies will evolve based on what we learn over time. 

Universal Policies 

To maximize innovation and creativity, we believe you should have the flexibility to use our services as you see fit, so long as you comply with the law and don’t harm yourself or others. When using any Phoenix Technologies service, these rules apply: 

Comply with applicable laws: Don't compromise the privacy of others, engage in regulated activity without complying with applicable regulations, or promote or engage in any illegal activity, including the exploitation or harm of children and the development or distribution of illegal substances, goods, or services. 

Don't harm yourself or others: Don't use our services to promote suicide or self-harm, develop or use weapons, injure others or destroy property, or engage in unauthorized activities that violate the security of any service or system. 

Don't repurpose or distribute output to harm others: Don't share output from our services to defraud, scam, spam, mislead, bully, harass, defame, discriminate based on protected attributes, sexualize children, or promote violence, hatred, or the suffering of others. 

Respect our safeguards: Don't circumvent safeguards or safety mitigations in our services unless supported by Phoenix Technologies (e.g., domain experts in our security team) or related to research conducted in accordance with our Sharing & Publication Policy. 

Building with AI Concierge 

The AI Concierge platform allows you to build entirely custom applications. As the developer of your application, you are responsible for designing and implementing how your users interact with our technology. To make this easier, we've shared our Safety best practices and offer tools like our Moderation Endpoint and customizable system messages. 

We recognize that our API introduces new capabilities with scalable impact, so we have service-specific policies that apply to all use of our APIs in addition to our Universal Policies: 

Don't compromise the privacy of others: Collecting, processing, disclosing, inferring, or generating personal data without complying with applicable legal requirements. 

Don't perform or facilitate harmful activities: Providing tailored legal, medical/health, or financial advice without review by a qualified professional and disclosure of the use of AI assistance and its potential limitations. 

Don't misuse our platform: Generating or promoting disinformation, misinformation, or false online engagement (e.g., comments, reviews). 

Don't build tools that may be inappropriate for minors: Sexually explicit or suggestive content. This does not include content created for scientific or educational purposes. 

By using Phoenix Technologies' services, you agree to comply with these policies and acknowledge that we may update them from time to time. If you have any questions or concerns, please don't hesitate to contact us. 

Contact Information 

Phoenix Technologies Bahnhofplatz 6300 Zug, Switzerland [ai@phoenix-technologies.ch]